In case notes, what does the term 'factual' refer to?

The term 'factual' in case notes specifically refers to concrete and verifiable information. This means that the content should include objective data that can be supported by evidence, such as dates, events, actions taken, and direct observations. Maintaining a factual basis in case notes is crucial for ensuring accuracy and reliability, as it provides a clear, concise record of what has occurred in the case. This foundation allows for informed decision-making and aids in the ongoing evaluation of the case.

Concrete and verifiable details help prevent misunderstandings and misinterpretations that could arise from speculation or subjective viewpoints. Unlike speculative details, emotional reflections, or third-party opinions, which can introduce bias, factual information remains grounded in reality and can be confirmed through records, testimony, or other reliable sources. This kind of documentation is vital for professionals working in the field, as it fosters accountability and transparency in the case management process.